Privacy Policy

About this Policy

Protecting personal information is central to RupDomat. This Policy explains what data is collected through the RupDomat mobile application (the “App”), the purposes for which it is used, the protections applied, and the choices available to users.

Continued App use records agreement to this Policy. If you object to any part, remove the App from your device. Read this document together with our Terms of Service, which provides the general conditions governing use of RupDomat.

Data we gather

2.1 Identity and contact details

To establish the profile and confirm identity, we collect full name, birth date, mobile number, email address, and details from a government-issued identity document. Information travels through encrypted channels and is stored at:

These details are used only for identity checks, creating the account, and satisfying regulatory duties. They are never disclosed to outside parties for commercial use.

2.2 Device and technical information

Certain technical attributes are collected automatically, including device manufacturer and model, operating-system version, IP address, and Google Advertising ID. They support reliable App operation and platform security, and are not applied to advertising or lending decisions.

2.3 Installed-app metadata

For security checks, limited metadata about other installed apps may be obtained, such as package names and installation dates. We do not access their contents, passwords, or usage records. This information is only for identifying security risks and does not influence credit standing.

2.4 Camera access

The App may request use of the camera when you choose to upload documents. Images are encrypted before transmission to server.rupdomat.com and deleted immediately after verification. The camera is never activated in the background, and photographs are not retained after the process finishes.

2.5 Approximate location

When permission is granted, approximate location may be used to establish service availability in your area. Precise coordinates are not retained, and location is never applied to advertising, profiling, or credit evaluation.

2.6 Usage and diagnostic data

Aggregated anonymous information, including visited screens, time spent, and error logs, helps us improve the App. It does not identify an individual and has no bearing on credit decisions.

Why we collect data

Processing occurs only for defined and legitimate purposes:

• Verifying identity and assessing eligibility before account opening.
• Operating the revolving credit line and completing transactions.
• Detecting and preventing fraud while protecting the platform.
• Answering support requests and user questions.
• Refining features, correcting defects, and developing services.
• Meeting legal and regulatory obligations.

You may refuse an individual permission. Doing so can limit the related feature but does not generally prevent App use. No data covered by a permission is collected until that permission is granted.

Who sees your data

Personal data is never sold, rented, or traded to third parties for profit. Disclosure occurs only where genuinely required and is limited to identity-verification providers that check documents, service partners operating secure processing infrastructure, and authorities or regulators where the law requires information.

Each partner is bound by strict confidentiality terms and industry-standard safeguards. Use beyond the work necessary to provide services to RupDomat is prohibited.

Keeping your data safe

Safeguards apply throughout collection, use, retention, and deletion. Measures include:

• TLS/HTTPS encryption for end-to-end transmission.
• Access controls restricting sensitive records to verified personnel.
• Independent security reviews and recurring vulnerability assessments.
• Continuous monitoring and automatic alerts for suspicious activity.

Only personnel with a legitimate operational need may reach sensitive information, and each access is logged for audit. No online system is completely free of risk; suspected unauthorised account access should be reported immediately to support@rupdomat.com.

How long we keep it

Information is retained only for the period necessary to fulfil the purposes stated here or to satisfy applicable law and obligations, whichever requires the longer period.

After account closure and expiry of every mandatory retention window, records are securely erased or made fully anonymous. The applicable duration varies according to the category of data and governing rules.

Age requirement

RupDomat is solely for individuals aged 18 or above. We do not intentionally obtain information from a person under 18, and identity checks are designed to prevent access by minors.

If we learn that a minor's information was collected, it will be removed immediately and the associated account closed without notice. Please notify support@rupdomat.com if you believe a minor has registered.

Your rights

In relation to personal data held by RupDomat, you may:

• Access: request a copy of collected personal information.
• Correction: ask for inaccurate or outdated records to be corrected.
• Deletion: seek erasure unless a legal requirement prevents it.
• Withdrawal of consent: withdraw consent at any time where consent is the processing basis.

Submit a rights request or a question about data handling to support@rupdomat.com. Valid requests are addressed within a reasonable period in line with applicable law, and identity confirmation may be required first.

Changes to this Policy

Updates may reflect service development, new legal duties, or regulatory changes. Significant revisions will be announced through the App or by email before becoming effective.

Minor corrections and non-material adjustments may occur without prior notice. The month at the beginning of this document shows the most recent revision. Continued App use after an update records acceptance of the amended terms.

Contact us

For a question, complaint, or request concerning this Privacy Policy or the way information is managed, the support team is available to assist.